How to print bakery order tickets in Shopify POS

Ring it up as an order and print it

With a receipt printer, start with the POS receipt. Print the POS receipt at checkout or later from the order (Order icon > the order > Receipt), or, for an order paid in full, tap Print gift receipt for a receipt without the amount spent. Shopify says receipts can include order notes. Test-print each, including the receipt on a part-paid or unpaid order, to check the note shows.

For a full-page ticket without prices, use Order Printer. Install Shopify’s Order Printer app (free as of October 2026) and add its tile to your POS smart grid; it prints through the iPad’s print dialog.

Its default packing slip leaves out the note, so copy it in from the invoice: in the Shopify admin, go to Apps > Order Printer > Templates, open Invoice, click Edit code and copy the lines from {% if order.note %} to the next {% endif %}. Then open Packing slip, click Edit code, paste them where you want the note, and save.

For each order:

1. Add the cake to the cart, or tap Add custom sale, title it for the baker (for example, “8-inch chocolate, two tiers”), enter the price and tap Add to cart.
2. Tap Add customer and find or add the customer.
3. Tap the ⋯ (More actions) icon at the top of the cart, then Add note. Put the pickup date and time on the first line, the design after it, and tap Save.
4. Take payment in one of three ways (some EU locations, such as France, Italy and Spain, can’t use the last two):
   • Paid now, collected later: tap the Pickup all items tile, then Checkout. This needs POS v11.3 or later, a POS Pro location, Pickup in store turned on and the “Fulfill shipping and pickup orders” permission.
   • Deposit now: tap Checkout, then Split payment, take the deposit, and tap Mark as partially paid, then Mark as partial.
   • Nothing now (for example, a phone order): tap Checkout, then Mark unpaid.
5. Print the receipt, or tap Order Printer on the Home screen, select the order, choose your edited packing slip under Documents and tap Print documents.

Open a pickup order from the Order icon, tap Ready for pickup and Send notification when the cake is boxed, then Mark as picked up at collection. On a Partially paid order, tap Collect payment; for an unpaid one, see printing an order before the customer pays.

Test your route with one order, then clear it up; if you’ll take a deposit on a pickup order, test that too, since Shopify doesn’t document it. Settle size and items before the deposit: once you edit a part-paid order, or refund or exchange an item on it, Shopify says “you can’t receive additional payments on that order.”

Saved as a draft: no Shopify print option

A draft holds an order without creating it: a wedding cake quoted before the couple says yes, or a phone order you don’t want to ring up as unpaid yet. Build the cart with the customer and note as above, then tap the ⋯ (More actions) icon and Create draft order. At pickup, tap the Order icon, then Drafts, choose the draft, tap Load to cart and take payment.

Shopify’s order printing help says drafts “must be completed and converted to regular orders” first. How to print a Shopify draft order from POS covers the browser print, which shows prices. Some order printer apps list draft printing (as of October 2026).

What goes on a cake ticket

The baker needs what to make and when, not what it cost.

A note might read: “Sat Nov 14, 10:00 pickup. ‘Happy 7th Birthday Sam’ in blue. No nuts.” A ticket repeats only what staff typed, so an allergy line is a message to the baker, not a replacement for your allergy process.

Where Prep Ticket fits

Prep Ticket is for bakeries that quote and hold cake orders as drafts. It’s part of Countermade, the Shopify POS apps from Invenire Studios. From a draft made in Shopify POS or the admin, it prints a bench ticket with item names, quantities, the customer and the notes, and no prices, so the baker sees what to make and when. It prints through the iPad’s print dialog to an AirPrint printer and works on Shopify POS Pro.

Get early access to Prep Ticket

Sign up for early access and we’ll email you when Prep Ticket is ready to try.